Friday, April 11, 2008

AA company of the year


American Airlines canceled more flights today,
"American Airlines canceled nearly 600 more flights across the U.S. today as part of its MD-80 jet fleet remains grounded for maintenance checks."(LA Times)
and tomorrow
"American Airlines says it has canceled about 200 MD-80 flights scheduled for Saturday and plans to resume a full, normal schedule on Sunday... At least 250,000 passengers have been affected by the American cancellations this week."(MSNBC)
Normally when you piss off 250,000 customers you care enough to apologize instead of blaming the FAA for finally monitoring airlines.

-Maybe Daniel Gross can tell us when Airlines will become customer oriented again.(NEWSWEEK)

I am sure it excited potential travelers to hear American Airlines decided to match United Airlines rate hike.
"The nation's major airlines have matched a fare increase of up to $30 per round trip that was started by United Airlines. American Airlines, the nation's largest carrier, matched the fare hike on Friday afternoon, which may have removed the last obstacle to making the increase stick.Airlines say they need to raise fares to cover jet fuel costs. The price of fuel tracks the price of oil, which hit a record Wednesday before declining Thursday and Friday."(MSNBC)



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